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Fiscal Service home page

Fiscal Service:

Collecting

Provide citizens a variety of modern electronic options for paying federal taxes, charges, and fees. Minimize lockboxes and paper processing.

Disbursing

Create a seamless end-to-end process that is all-electronic from the initiating transaction through settlement: more agile, efficient, and resilient.

Financing

Meet the evolving financing needs of the U.S. government at the least cost over time by offering Treasury securities to investors through modern, secure, and reliable technology.

Reporting

Provide federal agencies and the American public information that is accurate, accessible, and transparent. Streamline the federal reporting process to reduce agency reporting burden.

Servicing

Provide customer-centric services and solutions to agencies that enable improved decision-making and high-performance through innovation, standardization, operational efficiency, and risk reduction.

What Was Done?

Web support for continual updates to web pages on a daily basis for 5+ years.

“To say that I am sad that you are leaving is the understatement of the century!    I wish I could convince you to stay, but I know that is impossible.   Of all the 1,000 people who are leaving Fiscal Service with the DRP, I am the most depressed about you leaving.   You have done such an awesome job - you have done a huge volume of tickets and with excellent quality, tackling the most complicated requests which I have greatly appreciated - it will be hard, if not impossible to replace your knowledge and the speed and accuracy with which you do the work."

Lee Burke
Internet Communications Advisor/
Web Content Manager
Office of Customer Experience Management
Division of Customer Experience Strategy and Project Support
Bureau of the Fiscal Service